I've been going to B&W Service Center for the last five years. . . I appreciate how they tell me truth, give me options and never make me feel like I have to get something done. As a woman, I used to feel uncomfortable getting my car repaired because I would be screwed with higher costs and unnecessary charges. But B&W always takes good care of me and my car. Last week, I was getting ready to leave for a week long trip over 1000 miles of driving and my car started making this horrible metal-on-metal squealing sound. It was so loud that I started to freak out that I wouldn't be able to take my road trip and that it would cost fifty jillion dollars to repair. I call B&W right away and ask if they would take a look at my car. The gal said to come right away and they would check it out. I jam over to the Mission, squealing all the way. In fact, I squealed into the garage so the guys actually heard that awful sound. They jack up my car, take off the front wheels, take a look and find this rock on brake rotor. They remove it, hand it over to me, and it was no charge! Fixed in 15 minutes for free. . .I appreciated them taking a look at the last minute, giving me the peace of mind of a car working for a long road trip, and now I can't wait for my 105,000 tune-up. I love these guys. . . I completely trust them. Your car will be happy!