San Francisco Auto Repair

Hours of Service:
Mon - Fri: 7:30 AM - 5:00 PM
Call Us:(415) 285-2439

5

This place is great. I took my Toyota Corolla here for my 60,000 mile service in early 2008. There were no major problems that needed fixing and the car was fine. Then in May of 2009, I started smelling a burning smell in the car. I brought it back to B&W and Bill had it checked out for me. The mechanic spent over 2 hours checking everything and made a couple adjustments that he hoped would solve the problem smell. Bill noted that they had done the 60,000 mile service for me and told me that there would be no charge for fixing my problem smell. Amazing! Sure enough, the burning smell is now gone. Thanks Bill!

5

B&W is a first class operation. They are fair, honest and do high quality work.About two months ago I brought in my girlfriend's '98 Honda Passport because the key was stuck in the ignition. This is a common issue for the Passport model and is due to the ignition being locked because the shift lever behaves as if the gear isn't in 'Park', when it is. This can happen because of a loose cable andor a missing spring. During my first visit, the B&W team came up with an innovative way to solve the problem with no help from the official Honda dealership. The innovative approach: using a spring from a fountain pen to force the shift lever to recognize the gear is in 'Park' when the car is parked. Kudos for the MacGyver-esque approach.For this level of service, I was already impressed with B&W. When the same issue arose last night, I knew that I had to bring the car back to B&W. Once again, they didn't receive help from the Honda dealership. But they went online and figured out that Honda put out a repair procedure in 2001 for this issue and followed these instructions. When I came to pick up the car today they didn't even charge me for labor! What a nice gesture.It's safe to say that B&W has made a loyal customer of me. Brandy, Bill and the rest of the B&W team are some of the most considerate and thorough people that I have ever done business with. I strongly suggest B&W. Great job!

4

good place to go if you need a costly major repair or maintenance.

4

After being ripped off by Joe on 19th & Judah, we were recommended by a co-worker to try B&W. She had nothing but great things to say about them, and now I know why. To be honest, I don't know why I haven't reviewed them before as we have been going to them for awhile now. Especially this past month. I feel like we are part of their family, seeing as how we have spent $1400 for 2 visits in the last 3 weeks. We are trying to pass smog and we can't! We took it in about 3 weeks ago for a tune up thought this would fix the problem, we still didn't pass. We needed a tune up regardless so we weren't pissed for spending the money. Plus he fixed some other things that were wrong. We returned about 2 weeks ago and they fixed the problem having to do with the check engine light. However there was another problem with the trucks computer that wasn't showing up. Bill said our check engine light was off but right when they were going to return it to us, it turned back on...Ouch! Bill was so sweet in saying that if it is still on over the weekend to bring it back and he wouldn't charge us to look at it again. Well I am sure you can guess we were back in last Tuesday. They found the original problem and fixed it. They didn't charge us for labor, just the part which helped us financially. I get a good feeling from them, and it's weird to read the negative comments. Its so hard to tell in this industry who is honest and who isn't. So far they have been super cool with us they should be since they are taking our money, and I hope that others have a good experience. Let's just hope that we pass smog tomorrow. My review might change depending on the outcome ;

4

These guys are great. They are honest and won't do work that doesn't need to be done. I brought my car in recently and they figured out what I was concerned about but said it wasn't anything unsafe and could wait until my next big check-up. I trust these guys.

5

I love these guys. Over the past 3 years, I've bought 3 cars there to get them serviced regularly. Bill and his bro are personable and have great prices. I used to have my ex-wife drop the car off and they would go out of their way to endure she knew exactly what was going on.They do everything. Clutches, brakes, exhaust, timing belts, fluids....whatever. Although they don't specialize it, Bill even agreed to help me with a lift for my Jeep. C'mon!!

5

This place is totally honest and reliable-and I didn't think this was possible with car mechanics. The office is organized and they are always completely upfront about charges and necessities. Location is totally convenient for me, I can drop it off in afternoon and pick it up a few hours later. I have never been unhappy with them or felt I was being ripped off, they've serviced 2 different cars of mine and I've been a customer for over 7 years. I highly recommend

5

HOW DID I MANAGE TO BE A CONSUMER BEFORE YELP WAS BORN?After sifting through several Yelp reviews to find a garage near my apartment I came across B&W Brake & Wheel. They have 32 reviews and most all of them are favorable except for a few very disgruntled customers. Since the odds were leaning towards five stars I had to go with them.As so many other Yelpers wrote in their review, these guys were true to their word! I arrived, had to wait a few minutes as there were two other customers ahead of me, immediately I felt this was a good sign. What appeared to be the owner checked me in and told me they would call me by 10:30am that morning. A bit before the promised time I received my call. I was informed that my car did not need any brake work done. The terrible squeaking was caused by my new brake pads. After further probing about my brake situation I came to the conclusion that anything they would do to help me alleviate the squeaking would not be a guaranteed solution. More than likely the problem will resolve itself or I will just tolerate it until I replace the rotors and brake pads all at once. I have no reason to believe the folks at this garage were acting in my best interest and apparently most of the 32 other Yelpers feel the same way!Thank you Yelp once again for helping me to become a more informed consumer!

5

I knew the my brakes were fucked and I needed new tires. I know nothing about cars, and wouldn't dare to pretend to. But any hobo I drove by could tell I needed new tires and brakes, Rhonda the Honda was THAT bad. If you've read any of my reviews, it's obvious I'd much rather spend the few pennies I have on ridiuclously expensive food and booze than my own personal safety. So, a month ago, as I emereged from my office at 5:30 on a Friday to the flattest tire in the entirety of automotive history, my tires were getting fixed first. I work in Marin and was instructed to Cain's in San Rafael. I needed all new tires. This, I knew. And on my $400 bill was scrawled in all caps, BREAK REPAIR ASAP. METAL ON METAL.Shit. Balls. Titis. You didn't notice a noise, sweetheart?Well, yeah. I was just hoping it would go away. How much?$480. And you should do it yestaday.Cut to a month later. Cut to yesterday. That noise was getting worse. Worse and worse, to the point that I could FEEL something wrong at every stop sign. I lay in bed last night, watching the clock tick past 3am, worrying and worrying about all the shit I had to pay for. Insurance. Late. Rent. Late. Bills. Late. Funky tooth feeling. No dental. And my goddamn brakes. Shit, shit, shit. Where the hell am I going to get $500?Oh, and I had jury duty today. But, as a therapist once told me, worrying solves little. Action solves all. $500? Fuck that. I can't drive to Marin anyway. I might die. I got online and googled, Discount. Brake Repair. San Francisco.And thus, I found B&W, 10 blocks from my house. I didn't even call. I just gingerly drove in, expecting some Guido to slap me on the ass, tell me what an idiot I am and charge me my left arm and first born. Inside, however, I found Pat. Pat assured me that she was super competative, understood I had to haul ass to jury duty and would call me in an hour or so.Okay, Pat. But seriously, I'm talking bare minimum of repair. I'm going to New York on Thursday and I need to buy some shit there. Shit you can only get in New York. I do not spend money on my car. Oh, and I need it by tomorrow. I warned her that I already had an estimate, an estimate I found unsatisfactory and was now looking for a hook-up.Hon, I'm not doing anything unsafe. I'll be honest and fair, but I'm liable if you die.Fair the fuck enough. Plus, Pat couldn't get it finsihed until tomorrow. Ugh. Okay. It's not like I've been at all responsible about this. Tomorrow it was. Provided the estimate was anything under $480.Halfway through talking myself out of jury duty Pat called. Immediately, I called her back. Um, yeah. Those $480 brakes?$163.And Pat can have it done by 4:30. TODAY.My car is fixed. The noise is gone. All other bills remain unpaid. And if this tooth holds out, I have reservations at Les Halles on the 4th of July. 5 stars...

5

Honest, good prices, nice guys. Went in to get warped roters repaired, and the service was speedy and well priced compared to the 2 or 3 other places I called.

ASE logoBBBACDElcoBe Car CareGreen Bussinessae logo