You know who drives the crap out of their vehicles? Who goes up and down SF hills, stopping and starting and starting and stopping, all day long? Nooooooooooo, not cab drivers! They drive someone else's car so they could care less about the car they're driving. The people who drive the crap out of their OWN vehicles are DOG WALKERS! Yep, they put thousands of really nasty, start leave home and stop pick up Dog 1, start leave Dog 1's house and stop pick up Dog 2, etc. miles on their vehicles. Oh, and for most of them, their vehicles are their livelihood. So, do you think dog walkers would take their vehicles to a mechanic who was expensive, dishonest or lacking mechanical knowledge? I don't. That's why, when the most recent mechanic to whom I'd been taking my lovely Jeep turned out to be an ass, I asked Joe the Dog Walker for a referral.B & W was Joe's referral all my dog walker friends go here, he said and so far I'm happy. I drive an older about 15 years old Jeep. They've replaced the transmission when the old one finally died after another mechanic quoted me something like 2x the price, changed the oil numerous times I could do it but then I'd get DIRTY --- and not in a good way, fixed a few minor things that were bugging me, and most recently put in a new catalytic converter at my request --- the old one was rattling like the Ghost of Christmas Past.Here's how the most recent visit went: 7:22 a.m. I bring the Jeep to B & W. I speak with Wayne about what I want done oil change, check obnoxiously LOUD catalytic converter, fix squeaky belts, general once over bc I'm going on a looooong road trip. Wayne writes everything down and gives me a preliminary quote. 10:15, Wayne calls to tell me that I was correct and the catalytic converter does need to be replaced. I ask for the cost and lo and behold, it's the same as what he'd quoted earlier. 12:01, Wayne calls to let me know that the Jeep is ready to rock 'n' roll. I'm wondering if he included tax, so I ask him for the final cost again. Unbelievably, it's exactly the same as it's been from the beginning. 5:04, I arrive at B&W, pay for the repairs and the cost - still the same and drive away with my Jeep, which now sounds and runs MUCH better.