How many times have you felt that anxious, uneasy feeling of uncertainty when taking your car in for repairs? You wonder if you're going to be overcharged, if they will fix what's really broken; if they will pad your bill with unneeded work. Imagine having complete trust in your mechanic; the confidence that they know what they're doing; a recognition that your budget can't accomodate costly mistakes or needless repairs. Imagine owners who treat you like family, inform you of all the details about what's causing your car's problem, and discussing the options you have in how to handle it? That's B & W; every day.