San Francisco Auto Repair

The service was very good

I am really happy with the clear communication, fast service, pleasant attitudes and honest work provided at B&W.

I hate taking my car in for service anywhere because it usually means your going to spend money. Not necessarily true at B&W! Very honest, no run around and if you don't need to do something they'll let you know instead of just taking your money. I've been going to B&W for seven years now and refer everyone I know to go there as well.

These people are outstanding in their integrity. Twice they have done a big job for us. When it ran into a big loss on there end to replace our engine (had to be done 3 times) they ate the loss and charged us only the agreed upon price to put it in once. When our radiator gave out several months after the warranty lapsed, they replaced it without charge, as it "should have lasted longer" according to their thinking. They were very patient with us, and extended a payment plan that lasted over a year, and charged no interest on a $5,000 job

Everyone is so nice. I feel my car is in good hands.

I have been doing business with B&W for the past twelve years...They are consistent in providing great service,in a timely manner, with a great attitude! I have never been pressed to have work done that is not needed in fact I have insisted on things like new tires when they thought it was premature to replace them. As a female customer I have come to rely on their judgement....after being duped by other mechanics they have restored my confidence. I have and will continue to recommend B&W for auto service!

Always reliable, quick and honest service..

I trust these guys! I have done plenty of work on my own in the past and i feel they explain their service very well.

I have been coming to Bill and Wayne B&W for 12 years. They are simply wonderful nice guys. They take care of me and do not try to sell me something I don't need. I trust them implicitly. I've brought in 3 different cars over the years, with my most recent being a Mercedes and find them to be experts on all. Their team is knowledgeable, friendly and just nice to work with. I have recommended them to many of my friends and all of them have had great experiences. No need to go to the dealer to service your car, bring it to B&W and save big time.

I wanted to say thank you for standing by your work after my have to bring my van back in when my "check engine" light came back on when the transmission was repaired.