San Francisco Auto Repair

Hours of Service:
Mon - Fri: 7:30 AM - 5:00 PM
Call Us:(415) 285-2439

Our video testimonial

 


 

5

HOW DID I MANAGE TO BE A CONSUMER BEFORE YELP WAS BORN?After sifting through several Yelp reviews to find a garage near my apartment I came across B&W Brake & Wheel. They have 32 reviews and most all of them are favorable except for a few very disgruntled customers. Since the odds were leaning towards five stars I had to go with them.As so many other Yelpers wrote in their review, these guys were true to their word! I arrived, had to wait a few minutes as there were two other customers ahead of me, immediately I felt this was a good sign. What appeared to be the owner checked me in and told me they would call me by 10:30am that morning. A bit before the promised time I received my call. I was informed that my car did not need any brake work done. The terrible squeaking was caused by my new brake pads. After further probing about my brake situation I came to the conclusion that anything they would do to help me alleviate the squeaking would not be a guaranteed solution. More than likely the problem will resolve itself or I will just tolerate it until I replace the rotors and brake pads all at once. I have no reason to believe the folks at this garage were acting in my best interest and apparently most of the 32 other Yelpers feel the same way!Thank you Yelp once again for helping me to become a more informed consumer!

5

I knew the my brakes were fucked and I needed new tires. I know nothing about cars, and wouldn't dare to pretend to. But any hobo I drove by could tell I needed new tires and brakes, Rhonda the Honda was THAT bad. If you've read any of my reviews, it's obvious I'd much rather spend the few pennies I have on ridiuclously expensive food and booze than my own personal safety. So, a month ago, as I emereged from my office at 5:30 on a Friday to the flattest tire in the entirety of automotive history, my tires were getting fixed first. I work in Marin and was instructed to Cain's in San Rafael. I needed all new tires. This, I knew. And on my $400 bill was scrawled in all caps, BREAK REPAIR ASAP. METAL ON METAL.Shit. Balls. Titis. You didn't notice a noise, sweetheart?Well, yeah. I was just hoping it would go away. How much?$480. And you should do it yestaday.Cut to a month later. Cut to yesterday. That noise was getting worse. Worse and worse, to the point that I could FEEL something wrong at every stop sign. I lay in bed last night, watching the clock tick past 3am, worrying and worrying about all the shit I had to pay for. Insurance. Late. Rent. Late. Bills. Late. Funky tooth feeling. No dental. And my goddamn brakes. Shit, shit, shit. Where the hell am I going to get $500?Oh, and I had jury duty today. But, as a therapist once told me, worrying solves little. Action solves all. $500? Fuck that. I can't drive to Marin anyway. I might die. I got online and googled, Discount. Brake Repair. San Francisco.And thus, I found B&W, 10 blocks from my house. I didn't even call. I just gingerly drove in, expecting some Guido to slap me on the ass, tell me what an idiot I am and charge me my left arm and first born. Inside, however, I found Pat. Pat assured me that she was super competative, understood I had to haul ass to jury duty and would call me in an hour or so.Okay, Pat. But seriously, I'm talking bare minimum of repair. I'm going to New York on Thursday and I need to buy some shit there. Shit you can only get in New York. I do not spend money on my car. Oh, and I need it by tomorrow. I warned her that I already had an estimate, an estimate I found unsatisfactory and was now looking for a hook-up.Hon, I'm not doing anything unsafe. I'll be honest and fair, but I'm liable if you die.Fair the fuck enough. Plus, Pat couldn't get it finsihed until tomorrow. Ugh. Okay. It's not like I've been at all responsible about this. Tomorrow it was. Provided the estimate was anything under $480.Halfway through talking myself out of jury duty Pat called. Immediately, I called her back. Um, yeah. Those $480 brakes?$163.And Pat can have it done by 4:30. TODAY.My car is fixed. The noise is gone. All other bills remain unpaid. And if this tooth holds out, I have reservations at Les Halles on the 4th of July. 5 stars...

5

Honest, good prices, nice guys. Went in to get warped roters repaired, and the service was speedy and well priced compared to the 2 or 3 other places I called.

4

Went there for an oil change. Fast and friendly. Sketchy neighborhood. Overall a decent experience.

4

I go here regularly to change the oil on my car. I usually drop by around 10-11AM and have never waited more than 25 minutes for them to finish the job, which is reasonable for such a simple job. I guess the trick is to get there when its not crowded.Price is reasonable and the service is adequate, but I havent used them for any repairs so my experience is limited, but from what I know so far I would probably go there to fix my clutch for instance if I need to.

5

this place was great. quick, painless, and honest. i was able to get right in at 8 on a saturday morning and have my car back by 10.

4

You know who drives the crap out of their vehicles? Who goes up and down SF hills, stopping and starting and starting and stopping, all day long? Nooooooooooo, not cab drivers! They drive someone else's car so they could care less about the car they're driving. The people who drive the crap out of their OWN vehicles are DOG WALKERS! Yep, they put thousands of really nasty, start leave home and stop pick up Dog 1, start leave Dog 1's house and stop pick up Dog 2, etc. miles on their vehicles. Oh, and for most of them, their vehicles are their livelihood. So, do you think dog walkers would take their vehicles to a mechanic who was expensive, dishonest or lacking mechanical knowledge? I don't. That's why, when the most recent mechanic to whom I'd been taking my lovely Jeep turned out to be an ass, I asked Joe the Dog Walker for a referral.B & W was Joe's referral all my dog walker friends go here, he said and so far I'm happy. I drive an older about 15 years old Jeep. They've replaced the transmission when the old one finally died after another mechanic quoted me something like 2x the price, changed the oil numerous times I could do it but then I'd get DIRTY --- and not in a good way, fixed a few minor things that were bugging me, and most recently put in a new catalytic converter at my request --- the old one was rattling like the Ghost of Christmas Past.Here's how the most recent visit went: 7:22 a.m. I bring the Jeep to B & W. I speak with Wayne about what I want done oil change, check obnoxiously LOUD catalytic converter, fix squeaky belts, general once over bc I'm going on a looooong road trip. Wayne writes everything down and gives me a preliminary quote. 10:15, Wayne calls to tell me that I was correct and the catalytic converter does need to be replaced. I ask for the cost and lo and behold, it's the same as what he'd quoted earlier. 12:01, Wayne calls to let me know that the Jeep is ready to rock 'n' roll. I'm wondering if he included tax, so I ask him for the final cost again. Unbelievably, it's exactly the same as it's been from the beginning. 5:04, I arrive at B&W, pay for the repairs and the cost - still the same and drive away with my Jeep, which now sounds and runs MUCH better.

4

I've been very happy with these guys. I recently had quite a bit of work done here and it was half the price I was quoted at the dealer. They take the time to explain what they are going to do and then do it quickly. They also call and ask before doing anything big once they start the work.After they did the work on my car there was an oil leak. I brought the car back and they fixed it free of charge that day. I've turned a few wrenches so I don't fault them for having a leak and it was great to get a no-hassles correction.I'm only giving 4 stars because if you pick your car up in the morning they park it on the street and I know someday I'll get a ding from that.

5

I've been trusting my old Acura with the Mufarreh brothers for 5 years now, and they've been nothing but wonderful. Some of my indicators of a good mechanic:- they've come below their estimates for repairs several times, and were clear in explaining why- none of their repairs have yet needed to be re-repaired- when I've asked them to check some funny noise, my brake pads, etc, they usually come back with we checked it - it's fine - no charge when they could have fleeced me- they've referred me to other good people e.g. Rich's Auto Body for bumper replacement and painting - also awesome- best of all, as a woman I never ever feel sketched out, stared at, taken advantage of when I go there. Usually there are other women hanging out, waiting for their cars too. yeah.Bill and Wayne, you rock. Keep it up.

4

It's true. All the reviews posted here are accurate. This is my first experience using yelp! Everyone said that you had to get there by 7, but I call around 9:40 to get my brakes fixed, and the guy told me to bring it on in. I got there at 10. By the time I walked home I live 1 mile away they had called me to tell me what was wrong with my brakes and what needed to be done. The front just needed new pads and the back needed pads, rotars, and calipers...$820 and less than 3 hours later I picked up my car. The speed of service and genuinely nice guys made the $820 worth it. Although it sucked that is was $820 I felt completely comfortable when walking in. They treated me like a human and not a walking checkbook. I even had a conversation with the guy about http:yelp.com. Apparantly, they get tons of business from this site! I'm going back to them next month when I have money again since that drained my pocketbook..I don't really have a pocketbook for more work. My mazda miata will love me for it..

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