Got a free truck from a friend, hadn't been well-maintained for at least three years. B & W did a full diagnostic, and was prepared to all of the work on the same day! Quick, courteous, and quality service. Thank you!
Always there, always helpful, even when absolutely no profit to the business. You an trust these folks with your lives (which is factually true).
I've come here for years. They've always been prompt, courteous, fixed my issues, and always provided the repair recommendations and advice to keep you as a long-term loyal customer rather than suggest potentially unnecessary repairs.
Once again, I received great service and the peace of mind in knowing my car was not only in good hands, but with an honest B & W crew who are always "straight up" with regards to what's needed and what can wait.
New fixes seem fine, but now there is something wrong with my car's alarm system. Now it's not working properly. I have to bring it back in for them to fix.
Great place. I've been going to them since 1997(?). As long as I live in the Bay Area I will go to them.
I'm happy to find a service center for my VW that is within a short distance of my home. They were extremely helpful and accommodating and very prompt in solving my problem. I lookforward to returning. Also, for a first customer a friendly reception.
I've been going to Bill's shop since 1988. He has always treated me fairly and with respect no matter how times i questioned his work. It's difficult to find a trust worthy mechanic but there's a reason i've been with bill for so long he always stands behind his work and that is a rare trait with any shop these days.
Pop! I heard it in the recesses of my driving awareness. The smell started a few days later. I showed up at 7:15am, the diagnosis was in by 8:30 (axle seal broken), the car was ready by 10:30. I picked up the car after work. All is well. I've been going here for seven years and they are always fast and friendly. I also enjoy chatting with B or W about life and cars when I have the time.
As always fast, friendly service keeps me comeing back !!!!!!!!!