To provide the widest selection of tires, special items come from their warehouse in San Jose. When I ordered the exact Michelin tires I wanted and was told they would be available the next day, I failed to ask WHEN the next day they would be available. I showed up at 7 AM opening time only to learn that tire deliveries arrive at 9 AM. So that I would not be late to see my patients, one of the proprietors lent me his own 4-wheel-drive vehicle to use until my new tires arrived, were installed and were aligned. I was impressed with the consideration and helpfulness of the staff and the high quality of service at the most economical rates I found anywhere in San Francisco. I will definitely refer my friends and intend to return for my future brake and wheel needs.